How do I find the cheapest car rental deals?

As the best online car rental service in the Middle East, we specialize in finding the cheapest car rental deals on a daily, weekly or monthly basis ... Just select the destination, date, and time. With our search system, you'll see many deals.  

What do I need when I pick up the car?

When receiving the car you need : 1- passport or personal ID card. 2- Driver's license in his name / full name (same for all additional drivers). 3- The main driver must have a credit card with credit to cover the value of the deposit to the company renting cars. 4- A copy of the victorian booking voucher that was sent to you by email. 55 . Outside the GCC countries, you may need an international driver's license. Note: The international driver's license is valid only when used along with the valid national driver's license.  

Can I rent a car without a credit card?

Some of our GCC partners can pay the deposit in cash. All information written in the required documents when booking the car (we accept the deposit in cash or through the credit card.) In all countries of the world, you will need a credit card to leave a deposit when receiving the car. The deposit amount on the main driver's credit card is prohibited by the car rental company before giving you the keys to the rental car.  

What is the deposit and what is the reimbursement rate for the damage?

The deposit is an insurance amount as collateral on the rental car. The car rental company requests a temporarily closed deposit on the main driver's credit card to cover damages or theft during the rental period. The deposit amount is retained for the duration of the lease and will be canceled within 15 business days if you return the vehicle intact at the end of the lease. If there is not enough money available on the main driver's credit card to leave a deposit, the car rental company may refuse to provide you with the car. The percentage of payment of damage is an amount of money that the car rental company collects from the deposit you left upon receipt of the car in case of damage or theft.  

What is a down payment?

Rent Now Car Rental requires full prepayment depending on the terms and conditions of the car rental company to ensure the price and availability of the car , which means that you paid for your car's full rent in advance, and you will only need to present your papers and documents at the counter and a credit card to leave a deposit.  

Why do I need to sign a rental agreement at the counter?

Rent Now Car Rental operates as a car rental agent connecting customers to car rental companies. The lease agreement you sign with the leasing company is subject to its terms and conditions and the law of the country in which it is leased. Read the terms and conditions of the agreement carefully and make sure you understand (and agree to it). All additional drivers will also need to sign the lease agreement.     

What is the security I get when renting a car?

Standard car rental insurance policies are collision damage waiver and theft protection. It can be included in the price. It can be upgraded to sham insurance when booking the car on our website or at the rental company's office.  

Do I have to pay any extra fees when receiving?

There may be fees paid directly to the car rental company, such as surcharges , one-way fees, out-of-hours fees, cross-border fees, etc. Please check the terms and conditions of your rental car for details. 

Do additional drivers apply additional fees?

This depends on the terms and conditions of the car rental company. For some companies, one or more additional drivers may be included in the rental price of the car, and for other companies there may be an additional fee for any additional driver required to be paid at the counter.  

What should I do when I pick up the car?

When you pick up your car from the counter, take some time to identify your rental car, check the fuel type and level, headlights, hazards, windshield spaces, door locks, etc. Be sure to check the scratches or any other damage in the presence of a rental company agent and ask to register them.  

Are there any additional charges on delivery?

Charges may apply to the amount of fuel consumption and excess dirt as well as working times/days holidays, so be sure to return your rental car on the date and time specified in the agreement to avoid fees. 

Do I have to pay an extra fee if I want to pick up or deliver the car at off-duty?

This service is provided by some car rental companies in some locations and incurs additional fees. If you want to pick up the car or leave it out of business hours, you must notify the company in advance.  

Can I refund the amount paid for unused time if I return a policy early?

Your rental price is calculated based on receipt and delivery times and dates specified in your rental agreement. You won't get your money back for unused time if you choose to deliver the car early.  

What if I want to cross the border into a country next to the country where I rented the car?

If you plan to cross the borders of the country in which you rent the car, please check the terms and conditions of the car rental because the restrictions may apply to some countries in addition to additional fees and additional coverage. It may also not be possible to move the car to another country depending on where you rent.      

What is fuel policy?

The fuel policy explains how you will pay for fuel and whether you need to fill the tank before returning the car.  

What do I do if my rental car is broken, stolen or in a car accident?

In the event of a malfunction or accident, contact your car rental company immediately. The emergency number is indicated in your lease. The car rental company will tell you what to do next. Keep any papers you've completed. For accidents, a police report and an accident report must be submitted from the car rental office.  

Can I book a one-way rental car?

Yes, one-way car rental is very popular, giving people more freedom to explore and enjoy their journey. However, rental companies often charge one-way (or 'delivery fees') to cover the cost of returning the car to its original location. As the best online car rental service in the Middle East, we can help you find a one-way car. 

How do I modify my booking?

You can modify your booking by calling customer service at least 72 hours before you start your rental. Please note that any modification such as modification of the receiving location, delivery or car category, rental period and personal details of the driver may affect the rental price, which may differ from what you initially paid. Please note: Prices depend on receipt and delivery times and dates you arrange before starting your lease. If you receive the car later or return it any time earlier, you will not receive a refund for unused hours or days.  

How do I cancel my booking?

You can cancel your booking in the 'My Reservations' section or by sending a cancellation email to booking@rentnow.ae. Or by calling customer service at least 72 hours before the start of the lease.   Read the cancellation terms: Bookings that are classified as 'non-refundable' (you cannot modify a non-refundable booking, and you will not receive a refund if you cancel it). - If you cancel your booking 72 hours or more before the receipt date, the amount paid to you will be refunded in full - If you cancel your booking less than 72 hours before receipt, no refunds will be made. - You cannot cancel your booking if the lease has already begun - No refund will apply for unused rental days.  

What payment methods does Rent Now accept for car rental?

You can make a reservation on Rent Now using Visa, MasterCard, MADA credit cards  

What should I do if I don't receive an email for the confirmation voucher?

Sign in to My Reservations and check the booking status. We confirm most bookings immediately and within 48 hours at the latest. If you do not receive any confirmation within 48 hours , contact customer service .  

How do I create an account?

You can easily view and manage all your bookings (previous or current bookings) in your account. Search for 'sign in' at the top of the Rent Now home page , click on it, click '(Create a new account),' enter the required data, email address and password you want to use, and then click register to create an account. Check your account activation with an email you will receive immediately afterwards. 

How do I make a claim?

You can file a claim and contact our support team by going to the 'Contact Us' section of our website and filling out the form by choosing the right topic.

What if my flight is delayed or cancelled?

Please inform us of this by email or contact customer service as soon as possible. Rent Now assumes no responsibility for any loss, damage or changes to plans resulting from your flight delay or cancellation.