General conditions and provisions:

• By entering and using the site, you acknowledge and agree, without any modification and without any restrictions or alteration, to the terms and conditions of this Agreement. You recognize and guarantee your legal right to enter into this Agreement and use the site in accordance with all the terms and conditions contained in it.
• We do our best to accurately display the information, but there may be some errors, so we at Rent Now and any of its partners are not responsible for any error in the information contained in the site.
• The Rent Now website contains all the information about the services and products we provide.
• The terms and conditions take effect as soon as they are posted on the site and will have no retroactive effect on any bookings made in advance.
• You must read these terms and conditions every time you visit the site to ensure that you are aware of all previous terms and conditions. Therefore, your continued use of the site is your consent to any change in terms and conditions.
• Rent Now offers all means to ensure that the site is ready and that the services associated with it are available to the customer, but the site cannot be guaranteed to operate continuously or without interruption.

By using Rent Now :

You agree to use the site only for personal and non-commercial use. You agree to use the site's services only for legal bookings. To be at least 18 years of age and have the legitimate right to establish a legal obligation. That the user is responsible for maintaining the confidentiality of his account. To inform all customers on whose behalf you have booked on behalf of the provisions used in the booking, including all applicable rules and restrictions. Do not make any fictitious reservations. Rent Now is entitled to cancel without warning all confirmations for many bookings to one or more destinations. Do not distort, change, or interfere with the site's 'appearance and shape' front end or platform code. Failure to do any work may result in intolerable or inappropriate pressure on the site or its infrastructure. It is your personal responsibility to comply with all special terms and conditions which include, but are not limited to, full payment of all due amounts in a timely manner while complying with all rules relating to the availability of prices, products, services, all fees, estimated tax value, fees and taxes arising from the use of the site. Do nothing that may cause harm, interfere with, obstruct access to or harm the availability of content on the site. Do not download any files carrying computer viruses or any other codes, or programs designed to intercept, destroy or limit site functionality. Do not publish, upload, or upload any defamatory, offensive, offensive, harmful, threatening, offensive, twisted, racist, morally inappropriate or other illegal content or information or send any series of spam or other forms of communication in large quantities. Do not threaten, abuse, confuse, disturb or attack the rights of others, including their individual rights. Do not obtain or attempt to obtain unauthorized access to the site or any account of a member on the site, impersonate or distort membership with someone else. Failure to do, cause or allow anything that may cause damage or breach of the intellectual property rights of the site or any of our associated companies or any other parties. Doing nothing illegal can create any responsibility on the part of the client. Do not attack this Convention or any applicable legislation in any way. Do not download or attach files containing software or other materials protected by intellectual property rights laws or (i.e. private or public rights) unless the user owns, controls rights or has all approvals as required by law. Do not download or attach any files containing any viruses, damaged files, or similar software or software that could cause damage to the work of another computer. Do not scan copyright, legal notices or property labels in any uploaded file. Do not falsify the asset, source of software, or other materials contained in the uploaded file. Do not use this site and any of its contents for commercial purposes. Do not access, monitor or copy any content or information from this site using Android, Spider, Scraper, or any other automated means or manual process without explicit written permission. Do not violate site restrictions or any infringement or circumvention of other measures used to prevent or restrict access to this site. Failure to take any action that imposes, or may, in our assessment, impose an unlikely or disproportionate burden on the site's infrastructure. Do not make a link to any part of this site (which includes, without limitation, the purchase of any impact services) for any purpose without our explicit written permission. Merge any part of this site with any other site without prior written permission. Do not add, view, download, edit, post, move, update, or share: Information that belongs to someone else and which the user has no right to keep. Unwanted information, which causes serious harm to minors, racist or racially hateful information, or that encourages and encourages money laundering or gambling. Information that violates any patent, trademark, copyright or any other property rights. Information that deceives or misleads the sender about the origin of this message or any offensive or threatening information. Information that threatens the unity, integrity, defence or security of the states with which we work, the friendly relationship with foreign states or any public order, or causes incitement to commit any recognized crime or prevents the investigation of any crime or causing insult to another state. Information through which a particular impersonation is made. If you are found to have violated any of these terms and conditions and, on the other hand, have been proven otherwise when you use the site, they reserve the right to: Warn you not to violate these terms and conditions, and ask you to stop this conduct. Delete any material or content that you may have posted without warning. Take measures (including stopping, suspending or restricting your access) to and preventing you from using the site. Cancel any bookings you may have made, without reference to you. Report your activities to ISPs or relevant authorities. Take legal action against you.

Copyright and trademarks:

All content of the site is subject to copyright. You cannot copy, modify, send, distribute, display, execute, reproduce , publish , create derivative works, transfer or sell any information, software, products or services obtained from the site. Using smartphones (IOS - Android) to access our site, you agree to comply with all the terms and conditions mentioned herein, in addition to the rest of the terms of service. Using mobile services, you acknowledge and agree that Rent Now has no obligation to repair, support, improve or update mobile phone service or provide all or any specific content via mobile service.

Electronic Payment Policy:

Payment is accepted using most credit cards. It is possible to pay through credit cards issued by different countries in the following currencies : (Dollar / Euro / Saudi Riyal / UAE Dirham) We may keep some credit cards issued by certain countries that are prohibited from being used on our website and are not allowed during the booking process. Disclaimer: Rent Now assumes no liability and is not responsible for any loss, damage, loss or unauthorized entry associated with credit or debit card data. Credit and personal information. All your personal information is encrypted when you book your travel online.

Terms and conditions of the car reservation:

The electronic voucher issued by Rent Now must be submitted to the car rental company upon receipt of your rental car. Nor can we accept liability for any fees incurred as a result of any documents signed and accepted in the car rental company's office. We will not be held responsible for anyone driving under the influence of alcohol/drugs, causing intentional damage, driving on unpaved roads or driving without due care and attention. You take full responsibility for these claims. These previous examples do not include all cases. If you do not agree to any part of it, you should not continue your booking.

What falls/excludes the price?

Please read the specific terms and conditions of the rental car, which will be clear when you book the car.

Deposit:

Most car rental companies require a deposit (insurance) at the beginning of the lease to cover excess liability and any damages incurred during the lease and to make the deposit, you will be required to have a valid credit card with funds available and the card in the name of the main driver. In some companies, you may accept the deposit in cash, please review the required documents when booking the car. Please note that prepaid credit cards are not acceptable for deposit work.

Out-of-hours service:

Customers are sometimes interviewed and delivered outside normal business hours, but there may be an additional cost for this service, which is paid directly to the car rental company. At any fee. We cannot accept any additional liability where an out-of-hours service is available. Car rental offices in locations other than airports can offer out-of-hours service.

Minimum/maximum age limits:

The minimum age for renting a car for most companies is 21 years. For the additional driver, a fee may be charged for this, and for more information please contact our customer service center .

Extended booking/late delivery period:

If you wish to extend the lease period after receiving the car or if you deliver the car beyond the specified date in your voucher/electronic voucher, the contract will always be with the car rental company directly which will claim the rental value for the excess time at the local daily rate, which may be higher than the prices agreed with us at the time of booking. The car rental company may also claim an additional fine for late delivery, and your contract with it will include details of any additional payments.

Late receipt/early delivery:

Your rental starts and ends according to the dates and delivery times detailed in your electronic voucher. Unfortunately, we are unable to provide a refund for unused time if the vehicle is received late and delivered early. If you cannot pick up the car at the agreed time and date, it is necessary to contact us as soon as possible. If you don't, we don't guarantee that the car will remain available - and you won't be eligible for any refund.

Vehicle delivery or receipt :

Some car rental companies provide the service of delivering the car to the customer or receiving it from him. If this happens, it may be free of charge or there is an additional fee for this service, which is paid to the car rental company. We will inform you if you will be charged when you confirm receipt/delivery times with full address details in your booking request.

Cancellations and amendments:

We go beyond our legal obligations to you. Although local laws do not require us to provide specific cancellation rights, we ensure that we will adhere to our recovery policy if you cancel your booking. Bookings that have been classified as 'non-refundable' cannot modify a non-refundable booking and will not receive a refund if you cancel this type of booking. When you cancel your booking more than 72 hours before the start of the rental period, you will receive a full refund. When you cancel your booking less than 72 hours before the start of the car rental period or if you do not attend, you will not receive any refund. The amount will be refunded in the same payment method that was used when purchased and will be processed within 10 to 45 days, according to the credit card issuing bank.

Important information on foreign exchange rates

Foreign exchange rates fluctuate, so please note that the amount withdrawn from your credit card may differ from the price we offer when you agree to pay for a car reservation, the difference (if any) will depend on changes in the exchange rate between the moment of booking and the moment the fee is entered into your credit card statement. Similarly, if we have to return any funds to your account, we will refund the same amount initially claimed - and we will not be responsible. For any fluctuations in foreign exchange rates that result in a larger or lower-than-expected refund.

Vehicle capacity - car class:

All cars are secured at the maximum number of passengers. We cannot guarantee a particular model or model of the car. It should be noted that the car shown in your electronic voucher is for guidance only and the car rental company may provide a different car that is considered similar or higher.

Car savings

Car rental companies reserve the right to refuse to provide a car to anyone deemed unfit to drive or who does not meet eligibility requirements. We will not be responsible for completing your booking arrangements, or for any refund, compensation or any other costs that you may need to pay in this case.

Data protection

The user is responsible for maintaining the confidentiality of his account. Your privacy is therefore of interest to us.

Use cookies and other tracking techniques:

We may use cookies and other technologies to facilitate and track the use of the services displayed on this website and to link to our email communications. For more information on this subject, please see our privacy policy.

Customer assessment

you can write your experience on our site for the sole purpose of providing customers with your opinion on the service and quality of the car rental company, and may use it in part or entirely Rent Now on our website, social media platforms, newsletters, special promotions, mobile applications (phone, etc.). ) or other channels owned, hosted, used or controlled by Rent Now. All assessments express the views of Rent Now customers who responded to a questionnaire after renting a car. The UAE is the country we are in' and the applicable law is the national law of the state. - Any dispute or lawsuit arising due to the use of the website or related to the website, will be adjudicated and the laws of the United Arab Emirates will be met for the Courts of Dubai.